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Kylie Minogue Tour 2025 Poster

Kylie Minogue – Artist Presale – FAQs

  • When does Registration begin?

    Registration for early access to tickets starts now through Thursday, October 10 at 10PM local time. 

  • What does "LOCAL TIME" mean?

    Local time refers to the time zone where the venue is located.

  • I registered for a presale code, when will I receive it?

    You will receive your presale code an hour prior to presale start time, Wednesday, October 9 at 10AM local. 

  • I did not receive my verification code. How do I receive it?

    If you are still running into issues with receiving your verification code, please try sending an SMS with 'Yes' or 'Start' to 33439. This might enable you to start receiving SMS Verification codes. Please attempt to register again after re-enabling. Please also check your spam folders. If this still does not work, please email register@aegpresents.com and we will assist accordingly. 

  • When is the presale?

    Presale will start on Wednesday, October 9 at 10AM local and will end on Thursday, October 10 at 10PM local. 

  • Can I register for multiple dates?

    Yes! When you register for multiple dates, putting in your phone number will prompt the system to remember you and you will need to press "log in" to sign up for an additional date. 

  • Will my presale code work for all shows or just one?

    Yes, your presale code will work across all Tension Tour shows. 

  • How many tickets am I allowed to purchase with my presale code?

    The presale code will allow you to purchase a maximum of 8 tickets for each show.

  • Once I register for presale and receive the presale code, will it guarantee that I can purchase tickets during presale?

    Participating in presale registration DOES NOT guarantee tickets to the show. Tickets will be available on a first-come first-serve basis.

  • Where do I purchase the tickets?

    Ticket links will be sent to you when you receive your code. Tickets will be sold from websites designated by the venues. This includes axs.com / ticketmaster.com. Please refer to our ticket information notice.

  • When is the Public On Sale?

    Public On Sale will be on Friday, October 11 at 10AM local. Tickets will be available on a first-come-first-serve basis.

  • Are the tickets refundable?

    All sales are final. No refund, No exchange available.

  • What if I am having issues during the registration and presale process?

    If you have any issues, please email register@aegpresents.com and we will troubleshoot all issues and inquiries quickly to help resolve any issues.